ByMySA respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

• Data from forms: name, email address, phone number, and any message you submit via our contact or consultation forms.
• Technical data: browser type, device information, IP address, and usage analytics (page views, session duration) collected via cookies and similar tracking technologies.
• Service-related data: style preferences, wardrobe details, and personal measurements you voluntarily share during consultations.

2. How We Use Your Data

• To respond to your enquiries and provide personal shopping or styling advice.
• To improve our website, services, and user experience through analytics.
• To send relevant service updates or follow-ups only with your explicit consent.
• To comply with legal obligations and prevent misuse of our platform.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to understand how visitors interact with our content. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share limited information with trusted third-party service providers who help us operate our website and deliver services (e.g., hosting providers, email delivery services, analytics platforms). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When no longer needed, your data will be securely deleted or anonymised.

6. Your Rights

Depending on your location, you may have the following rights under data protection laws (including GDPR and CCPA):

• Right to access, correct, or delete your personal data.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

7. No Misrepresentation

ByMySA does not make misleading claims, use fake urgency, fabricate endorsements, or impersonate brands. We clearly represent our ownership and do not guarantee specific results without verifiable evidence. All testimonials and service descriptions reflect genuine client experiences and our actual offerings.

8. Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please reach out:

ByMySA
821 Ngubane Shoal
Phone: +27(18)5198379
Email: info@bymysa.com

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.